Zoom for Navmanch

A Navmanch account with a store (sign up free at app.navmanch.com/signup), and a paid call product: a product of type "Booking" in Products.

A Zoom account. Any plan works; Zoom's own limits still apply, such as the meeting length on Zoom's Basic plan.

Only the store owner or an admin can connect or disconnect Zoom.

1. Sign in to your dashboard at app.navmanch.com and open Bookings.

2. On the Zoom card, click "Connect Zoom".

3. Zoom opens. Sign in to the Zoom account you want meetings created in, review the permissions and click "Allow".

4. You are taken back to Bookings, and the Zoom card shows "Connected as" with your Zoom email.

1. Turn Zoom on for a call: open Products, open your call (Booking) product, set "Where" to "Zoom (automatic)" and save. You can do this for any or all of your calls.

2. When a buyer books and pays, Navmanch creates a scheduled meeting in your Zoom account, titled "<call name> with <buyer name>", at the booked time and for the call's length. Meetings are created with the waiting room on, "join before host" off and automatic recording off.

3. Your buyer gets the Zoom join link in their booking confirmation email and in the reminder before the call. If you also connected Google Calendar, the link is added to the calendar event.

4. If the call is rescheduled, Navmanch moves the meeting to the new time. If it is cancelled, Navmanch deletes the meeting.

5. You run the call from your Zoom app as usual. You can change any meeting's settings in Zoom; Navmanch only changes the time when the booking moves.

In Navmanch: open Bookings, click "Disconnect" on the Zoom card and confirm. Navmanch revokes its access to your Zoom account and deletes the Zoom details it stored (your Zoom user ID, account ID, email and access tokens).

Or in Zoom: sign in at marketplace.zoom.us, open Manage, then Added Apps, find Navmanch and click "Remove". Zoom tells Navmanch, and the same data is deleted.

Meetings already created stay in your Zoom account. New bookings won't get a Zoom link until you connect Zoom again or set the call's "Where" to another option.

Your Zoom profile's user ID, account ID and email, to show which account is connected.

The meetings it creates for your bookings: it creates, updates and deletes only those. Navmanch doesn't read your other meetings, recordings, chats or contacts.

Access tokens are stored encrypted and deleted when you disconnect. The meeting ID and join link are kept with each booking so your buyer can join. Full details: navmanch.com/privacy

"Access to your Zoom account was lost. Reconnect it.": your Zoom access expired or the app was removed in Zoom. Click "Reconnect" on the Zoom card. Calls booked meanwhile have no Zoom link; send the buyer a link yourself or reschedule the booking after reconnecting.

A booking has no Zoom link: check that the call's "Where" is set to "Zoom (automatic)" and that the Zoom card shows "Connected as".

The meeting ended after 40 minutes: that is Zoom's limit on its Basic plan; a paid Zoom plan removes it.

Email sales@navmanch.com or use navmanch.com/contact. We reply within one working day.

Terms: navmanch.com/terms · Privacy: navmanch.com/privacy